SHIPPING TERMS

Shipment information
We arrange our shipments on DDP terms. DDP Terms means that Shipment is Free of charge and there are no additional Import Fees to pay on delivery. Prices on line are ALL-INCLUSIVE which means that are exempt from VAT (Value Added Tax), and include shipping and import fees.

Delivery times, costs and duties
Free shipping for Italy and European countries. For extra European shipments, write to mailbox@freiundapple.com for costs and times. In the attempt to fulfill a wide range of requirements, two distinct types of shipment are available: Due to august holidays the orders shipment delivery will be suspended from 1st till 31 august therefore all orders received in this period will be delivered starting september, 2nd.

Shipment tracking
Once the goods have been shipped, the customer will receive an e-mail confirmation, also including the shipment identification number.

 
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